Privacy Policy
Last Updated: April 22, 2026
Our Privacy Promise
At This Next House, we believe your data should help you find a home, not follow you around the internet. We do not sell your personal information to third parties, period. We only collect and store your info—like your saved properties and search preferences—to provide the service and make your home-buying journey as stress-free as possible. Whether it's sending you a product update or a helpful newsletter, we use your data solely to improve your experience. If you ever want your information removed, just send us an email and we'll take care of it.
1. Introduction
This Privacy Policy describes how Not That CRM LLC ("we," "us," or "our") collects, uses, and discloses your personal information through our product, This Next House. By using our service, you agree to the collection and use of information in accordance with this policy. Our services are intended for use only by residents of the United States.
2. Information We Collect
Personal Data: We collect personally identifiable information that you voluntarily provide, such as your name and email address.
Product-Specific Data: We collect information you provide to facilitate the service, including saved property addresses and home-buying search preferences.
Usage Data: We automatically collect data on how the service is accessed. This includes your IP address, browser type, and pages visited.
Tracking & Cookies: We use cookies, Google Analytics, and PostHog to track activity and analyze site performance to improve your experience.
3. How We Use Your Data
We use the collected data to:
- Provide, maintain, and improve the "This Next House" platform.
- Communicate with you regarding product updates, notifications, and newsletters related to the service and the home-buying process.
- Process payments and manage your subscription via third-party processors.
- Monitor usage patterns to improve our user interface and features.
4. Data Storage and Third-Party Services
Your data is stored using industry-standard hosting and infrastructure providers, including Supabase and Railway. We also utilize the following third-party services:
Payment Processors: When you purchase a subscription, payments are processed through a third-party provider. Not That CRM LLC does not store or collect your payment card details; that information is provided directly to our third-party processors.
Analytics: Google Analytics and PostHog are used to analyze site traffic and user behavior.
Communications: Resend is used to send transactional and notification emails.
5. Data Retention and Your Rights
We retain your personal information for as long as you are a customer or as long as necessary to fulfill the purposes outlined in this policy.
Data Deletion: You may request that your account and associated data be removed at any time.
Contact for Requests: To exercise your right to access or delete your information, please email [email protected].
6. Security of Data
We prioritize the security of your data and use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]